Dear Michelle,
What made the difference on us selecting Parrs was the exceptional customer service on your and Andre's part. Streets ahead of any of your competitors.
Many thanks,

To the team at Parrs,

We would like to thank you for the professional way you do business, it has been a pleasure to have used your company.

From the quick return email to our original enquiry, to the pure professional manner of John when he came to do the quote, right up to the moment the boys that installed the unit left today, it has been fantastic service.

We would recommend your company no problem at all.

Regards Clive & Karen Traill

ps.  Thanks for the bottle of wine, its the little things that count.

Thank you again for your prompt responses, changes to days etc in getting our heat Pump diagnosed, serviced and cleaned etc.

Special mention to Bayley for his excellent work again in getting the tasks and jobs done! A highly professional approach by Bayley and excellent communication skills and tasks completed etc.

We will definitely be recommending Parr's excellent services to family and friends as well as using your services again in the future.

Thankyou also to Poppy.

Regards,

We want to thank you for the follow up you conducted after the initial installation. Good customer service isn't just words, it is demonstrated through actions. Parrs stood by us in a situation that could have been lengthy and uncomfortable.

Thank you very much and will definitely be getting a service with you next year. Hopefully with Harley as he was excellent. Really appreciate the quality of your servicing and after 10 years very happy with heat pump, where it is in the room and its warmth.

We would like to say a big thank you to Parrs for their efficiency for the fast installation of our heat pump. Also we would like to thank the staff and the workers that came out. No effort was too much for them.

Thank you once again,