To Andre and the team at Parrair,

Recently I had the pleasure of dealing with your company.

From the moment I walked in the door to the showroom to the moment the installers left my house I have nothing but praise for this business.

The initial consult was booked in the showroom and Andre turned up on time for the in house consultation. His recommendation of unit, capacity etc was spot on.

Andre was friendly, courteous and listened to my needs and made me feel very comfortable about going with his team. I was happy to proceed with the order and given an install time that was two weeks later.

The installers turned up exactly on time and very efficiently installed the unit and cleaned up beautifully. They even arranged for the day to be 36 degrees! Perfect to test the unit out.

I absolutely recommend Parrair, I would use them again happily

Well done on operating a very well run business.

Kind regards

I would also like to let you know that we are very happy with the install and the product. The guys who came and put the units in did a great job and went above and beyond to make sure it was all very neat. They also cleaned up after the job well and came back promptly to fix a couple of things that couldn't happen on the day.

We are also very happy with how fast you managed to have someone out to quote and then do the installation.

Thanks very much, we won't hesitate to recommend your company!

Cheers,

Dear Michelle,
What made the difference on us selecting Parrs was the exceptional customer service on your and Andre's part. Streets ahead of any of your competitors.
Many thanks,

To the team at Parrs,

We would like to thank you for the professional way you do business, it has been a pleasure to have used your company.

From the quick return email to our original enquiry, to the pure professional manner of John when he came to do the quote, right up to the moment the boys that installed the unit left today, it has been fantastic service.

We would recommend your company no problem at all.

Regards Clive & Karen Traill

ps.  Thanks for the bottle of wine, its the little things that count.

Thank you again for your prompt responses, changes to days etc in getting our heat Pump diagnosed, serviced and cleaned etc.

Special mention to Bayley for his excellent work again in getting the tasks and jobs done! A highly professional approach by Bayley and excellent communication skills and tasks completed etc.

We will definitely be recommending Parr's excellent services to family and friends as well as using your services again in the future.

Thankyou also to Poppy.

Regards,

We want to thank you for the follow up you conducted after the initial installation. Good customer service isn't just words, it is demonstrated through actions. Parrs stood by us in a situation that could have been lengthy and uncomfortable.