Good afternoon,
I had a new heat pump installed yesterday at my property.
Wanted to pass on my thanks the whole experience from start to finish has been so professional. From getting the quote with Andre to dealing with your installers.
I wish I could recall their names as they deserved to be recognised for their professionalism. The young man who returned today to fix a clip on the drain hose today also was a pleasure to deal with.
Keep up the great work.
Many thanks
I must thank you for the great service.
The contractors who carried out the work were very friendly, efficient & did a very neat job of the installation.
I am very happy doing business with you, well done all round!
Cheers
I wanted to provide Parr's with some feedback on my recent experience in your service.
It is rare I am so compelled to write an email like this, but it gives me great pleasure to do so.
Firstly, Parr's was the first to quote and the most reasonable in price. Secondly, you listened to what I was looking to achieve and provided genuine help and advice. Thank you directly to you for this part of the experience. Your team contacted me to confirm the booking access before the day and were extremely professional.
I have just paid this invoice but wanted to include my appreciation for the two employees I met, Harley and Ben. They were very polite, listened to my questions and performed their jobs with absolute professionalism. Be assured that I will have no hesitation in recommending your business to all of my family and friends.
Kind regards
Good afternoon.
I just wanted pass on my sincere thanks for your service.
I found your team to be so pleasant to deal with in particular, the service technician who carried out the repairs.
It is very refreshing.
Warm Regards,
Hi Michelle,
Please pass on this compliment to your General Manager:
Michelle has gone above and beyond with assisting us to make a warranty claim for our heat pump repair.
She has demonstrated great customer service and a genuine interest in helping our small business.
Kind regards,